Shipping policy

SHIPPING POLICYLast updated: June 2026
Processing TimesAll orders are processed on weekdays (Monday–Friday). Orders placed after business hours on Friday will be processed the following Monday. You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Finland
Carrier
Delivery time
Cost
Posti
1–4 business days
Calculated at checkout
Matkahuolto
1–4 business days
Calculated at checkout
Free shipping on all Finland orders over €80
Minimum order value: €19
EU Countries
Carrier
Delivery time
Cost
DHL
3–8 business days
Calculated at checkout
UPS
3–8 business days
Calculated at checkout
Delivery times are estimates and may vary depending on destination country and customs processing.
TrackingAll orders include a tracking number sent automatically to your email once dispatched. You can track your order directly through the carrier's website using this number.
Pre-Order ShippingProducts listed as pre-order will ship once stock arrives. The estimated shipping date is stated on the product page. You will receive an email notification when your pre-order is ready to ship.
Customs & DutiesFor orders within the EU, no additional customs fees apply. For orders outside the EU, the recipient is responsible for any applicable customs duties or import taxes.
DelaysWhile we aim to meet all estimated delivery windows, delays may occasionally occur due to carrier capacity, weather or other factors outside our control. If your order has not arrived within the expected timeframe, contact us at sales@myu.fi and we will investigate.
Contact sales@myu.fi · www.myu.fi
Yoxen Oy, Rukkilanrinne 6 A15, 00410 Helsinki, Finland